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Features

A WhatsApp button that qualifies patients before the conversation starts, and a lead desk that makes sure every one of them is answered.

The button

Standard WhatsApp look

The icon and green your visitors recognise, with a subtle live ring, in the corner you choose.

Call to action

A message bubble next to the button with text or an image, shown after a delay or on scroll, once per visit.

Opening hours

Outside hours the bubble says you are away and still collects the lead for the morning.

Pages and devices

Show or hide by URL pattern, mobile or desktop; change the label and message per page.

Support agents

Several WhatsApp numbers with names, hours and categories. Route by procedure, by page, spread evenly, or let the patient choose.

Countries and QR

Show only in the countries you serve. On desktop, a QR code lets the patient continue on their phone.

The chat funnel

Essentials on one card

First name, last name, WhatsApp number, email, gender, age, country and city with one Continue button.

Then the medical part

Procedures from your catalogue, previous treatments, medical notes, photos or reports, a free note and consultation preference.

Edit anything

Steps, questions, options, conditions, help text, the WhatsApp message. Draft, preview, publish, roll back.

Consent built in

Nothing personal is stored until the patient agrees. The consent text says the answers go into their WhatsApp message.

Skip to WhatsApp at any point

Patients can jump to WhatsApp whenever they like; the message contains what they answered so far.

Booking handoff

A Book a consultation option that opens Semble, Pabau or any link you use, offered along the way.

The lead desk

Every patient is a lead

Completed, unfinished and never-sent conversations all appear with a clear stage and contact details.

Stages, tags, follow-ups

New, Contacted, Follow-up, Booked, Registered, Treated, Closed. Rename, recolour, add your own. Tags for campaigns.

Reminders and escalation

Unanswered after two working hours: reminder. After a day: escalation. A morning summary of what is waiting.

One-click WhatsApp reply

Open the chat with the patient from the list, with a reply template already filled in.

Analytics

Clicks per page, the funnel, where people stop and at which question, pages visited after the click, sources, response time.

Integrations

Signed webhooks for Zapier, Make, n8n and CRMs; GA4, GTM, Meta Pixel and Google Ads conversion events; CSV export.

Built for health data, not for a newsletter form

Data stays in LondonGoogle Cloud europe-west2, encrypted in transit and at rest.
Consent before anything is storedSpecial-category data under UK GDPR, with a Data Processing Agreement.
No cookies, no trackersOne 7 KB script. Your cookie banner is not triggered.
Built by a UK clinic agencyEge Digital works with plastic surgeons and dermatologists every day.
100%
No-risk
guarantee

Our 100% no-risk money-back guarantee

We are excited to have you try Wapadesk. Over the next 14 days, if Wapadesk is not the best fit for your clinic, simply reach out. We will happily refund 100% of your money. No questions asked.

A.Simsek
Abdurrahman Simsek, Founder, Wapadesk

Turn your WhatsApp button into leads you never lose

One product, 89 GBP per year, no VAT added. Set up in minutes, cancel any time, 14-day money-back guarantee.

Get Wapadesk